Service terms

The general terms that apply to the use of this website and our home support services.

Draft for review. This page is a starting template based on common practice and has not been reviewed by a lawyer. Please have it reviewed against current Canadian and Nova Scotia requirements before launch, and complete the bracketed details.

Last updated: [date to be confirmed]

Nature of our services

Bloom Plus provides non-medical home support. We do not provide nursing, medical treatment, or other regulated health services, and every task is carried out within the training of the caregiver. Where a client requires nursing, medical treatment or other regulated services, we will encourage them to speak with an appropriately qualified and authorized provider.

Consultation, assessment and care plan

Services begin after a consultation and assessment and an agreed care plan. Services are provided according to that plan, which may be reviewed and updated as needs change.

Pricing and quotes

Quotes are prepared individually and are valid for the period stated in the quote. Rates, payment terms and invoicing details will be confirmed in a written service agreement. [To be confirmed.]

Scheduling and cancellations

We ask for reasonable notice to change or cancel visits. Notice periods and any applicable charges will be set out in the service agreement. [To be confirmed.]

Client and family responsibilities

Providing accurate information about needs and preferences.
Providing a safe working environment for caregivers.
Letting us know promptly of changes in circumstances or needs.

Emergencies

Bloom Plus is not an emergency service. In an emergency, call 911.

Website use

Website content is provided for general information. Submitting a form does not create a service agreement until one is confirmed in writing.

Contact

Questions about these terms can be sent to [contact details to be confirmed].